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My name is George Sofronidis, and I’m the CEO of Orivet Genetic Pet Care. I’m reaching out to introduce myself and to share some important updates with you following Orivet’s acquisition of Animal DNA Diagnostics (ADD) in May this year.
As part of this exciting development, there will be some changes in the way you access and share your DNA testing results. Moving forward, you will be able to utilize Orivet’s online tools, which offer enhanced functionality and an improved user experience for managing your results and reports. We’re confident that this transition will provide greater convenience and value to you.
We understand that this change, along with the closing down of ADD, may impact some of you, especially as many of you had a personal relationship with June. Please rest assured that we’re committed to making this transition as smooth as possible. Our team is here to assist with any concerns or questions you might have during this period. As part of the transition to make you part of the Orivet family, we are happy to move all your animals and results across to the Orivet website, ensuring continuity in your data access.
For any queries, Ryley Wallbeoff (ryley@orivet.com), your UK designated Customer Care Agent who can also be reached via phone 01223 395577, will be your dedicated point of contact and will ensure you receive any help you need. Additionally, we will continue to update you with further information as we make progress.
To learn more about the process and the changes ahead, please click here https://www.orivet.com/news-
Thank you for your continued trust and support. We look forward to working with you and helping with this transition.
Kind Regards,
George Sofronidis BSc (Hons)
Co-Founder & CEO